Track your order
Thank you for shopping online with Alex Jewellery!
From confirmation of your order by Alex Jewellery to receipt of the package at your doorstep, you can track the status of your order - online.
This value added feature is available for all our Registered Users. Once your have placed your order with Alex Jewellery online, we will keep you updated on the status of your order up to dispatch, through your Alex Jewellery account.
Please login to My Account at any time to view the status under My Orders in Dashboard.
On dispatch of your order you will receive your Tracking Number from Domestic (within India) and UPS/DHL/Indian Post for International destinations by email.
Track your shipment
You should have received your tracking number via email. Please note that you will not be able to track your package until we have handed the package over to UPS/DHL/Indian Post and thus have not given you an air waybill no. It takes us 5 working days to process your orders.
All of domestic (India) shipments are handled. You can track your order now by clicking here and entering your Tracking Number in the field provided on domestic logistic website.
If you do not have your tracking number, please contact us. We will email you back with your tracking number so that you can check the status of your package.
If you have a question about the status of your order, please contact us. We will email you a reply within 2 working days.